Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Effective Date: December 31, 2025
At Dawalee, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard the information you provide when visiting our website, purchasing our products, or interacting with us.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website.
Information We Collect
We may collect the following types of information:
Personal Information
When you make a purchase, sign up for our newsletter, create an account, or contact us, we may collect: name, email address, phone number, mailing address, billing address, payment details (processed securely through third-party payment processors), date of birth (for age verification), and any other information you choose to provide.
Technical Information
When you browse our website, we automatically collect: IP address, browser type and version, device information (including device type, operating system, and unique device identifiers), pages visited and time spent on pages, referring website addresses, and browsing patterns and preferences.
Marketing Preferences
Information about your preferences and interests when you opt into communications, including newsletter subscriptions, marketing preferences, product interests, and communication preferences.
How We Use Your Information
Your information is used for the following purposes:
- •Transaction Processing: To process and fulfill your orders, deliver products, manage payments, and handle returns or refunds.
- •Age Verification: To verify your age for legal compliance with alcohol sale regulations.
- •Legal Compliance: To comply with legal and regulatory requirements, including geoblocking to restrict access from prohibited regions, tax obligations, and reporting requirements.
- •Marketing Communications: To send updates about promotions, events, new products, or news (only with your explicit consent and where legally permitted).
- •Service Improvement: To improve our website, products, customer service, and overall user experience through analytics and feedback.
- •Security: To detect, prevent, and address technical issues, fraud, security threats, or illegal activities.
Geoblocking and Regional Restrictions
In compliance with international and regional laws regulating the sale and distribution of alcohol, Dawalee restricts access to its website and services from certain countries and regions, including but not limited to:
- •Afghanistan
- •Belarus
- •Central African Republic (CAR)
- •Cuba
- •Democratic Republic of the Congo (DRC)
- •Iran
- •North Korea
- •Russia
- •South Sudan
- •Sudan
- •Syria
- •Venezuela
- •Yemen
- •Zimbabwe
- •Bangladesh
We implement geoblocking measures to prevent access from these locations using IP address filtering and other geolocation technologies. While we make every reasonable effort to block access from these regions, we acknowledge that IP-based geolocation technology is not 100% accurate and may not capture all methods of access.
By using our website, you confirm that:
- You are not accessing it from a restricted region.
- You are legally permitted to access alcohol-related content in your jurisdiction.
- You will not attempt to circumvent geoblocking measures.
If you are located in a restricted region and bypass geoblocking measures, Dawalee is not responsible for unauthorized access, transactions, or any legal consequences that may arise from such access. We reserve the right to refuse service, cancel orders, or terminate accounts that violate these restrictions.
Sharing Your Information
We may share your information in the following circumstances:
- •Service Providers: With trusted third-party service providers who assist us in operating our website, processing payments, delivering products, managing customer communications, or conducting marketing activities. These providers are contractually obligated to protect your information and use it only for specified purposes.
- •Legal Obligations: To comply with legal obligations, court orders, government requests, or to protect Dawalee's rights, property, safety, or that of our customers and others.
- •Business Transfers: In connection with any merger, acquisition, sale of assets, or other business transaction, where your information may be transferred as part of the business assets.
- •Regional Restrictions: To enforce regional restrictions and geoblocking measures in compliance with applicable laws.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Cookies and Tracking Technologies
Our website uses cookies, web beacons, and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us:
- •Remember your preferences and settings
- •Analyze website traffic and usage patterns
- •Customize content and advertising
- •Improve website functionality and security
You can manage cookie settings through your browser preferences. However, disabling cookies may limit some functionality of our website. We also use third-party analytics services that may collect information about your use of our website.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, alteration, disclosure, or destruction. These measures include:
- •Encryption of sensitive data in transit and at rest
- •Secure payment processing through PCI-compliant providers
- •Regular security assessments and updates
- •Access controls and employee training
However, no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. You use our website and provide information at your own risk.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it in accordance with applicable data protection laws.
Legal Drinking Age and Compliance
Dawalee operates in compliance with laws regulating the sale of alcohol. By interacting with our site or purchasing our products, you confirm that:
- ✓You are of legal drinking age in your jurisdiction (typically 19+ in Ontario, Canada, and 21+ in the United States)
- ✓You are not accessing the website from a restricted region
- ✓You will use our products responsibly and in moderation
- ✓You understand that alcohol should be consumed responsibly and paired with food
We reserve the right to verify your age and location, and to refuse service to anyone who does not meet these requirements or violates applicable laws.
Children's Privacy
Our website and products are not intended for individuals under the legal drinking age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will take steps to delete such information immediately. If you believe we have collected information from a minor, please contact us immediately.
Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
Access & Portability
Right to access and receive a copy of your personal data in a portable format
Correction
Right to correct inaccurate or incomplete information
Deletion
Right to request deletion of your personal data (subject to legal retention requirements)
Opt-Out
Right to opt-out of marketing communications at any time
Restriction
Right to restrict processing of your personal data in certain circumstances
Objection
Right to object to processing of your personal data for certain purposes
To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure that your personal information receives an adequate level of protection, including through contractual safeguards and compliance with applicable data protection regulations.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Effective Date" at the top. We encourage you to review this privacy policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Mailing Address
18130 Loyalist Parkway
Hillier, ON K0K 2J0
Governing Law
This privacy policy is governed by and construed in accordance with the laws of Ontario, Canada, and the federal laws of Canada applicable therein. Any disputes arising from this privacy policy or our data practices will be subject to the exclusive jurisdiction of the courts of Ontario, Canada.